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Support #6668

closed

Volker Beckmann cannot authenticate to redmine

Added by Hoffmann Dirk about 11 years ago. Updated almost 11 years ago.

Status:
Closed
Priority:
Immediate
Assigned To:
ROUET Jean-René
Category:
creation de compte
Target version:
Upgrade Redmine 2.5.1
Start date:
03/26/2014
Due date:
04/04/2014
% Done:

100%

Estimated time:
0.50 h

Description

See http://www.cta-observatory.org/pipermail/cta-support/2014-March/010220.html for details.

User Volker Beckmann tried to authenticate through CAS with CTA credentials. But he got the attached error message

Files

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europeanunion.png (479 Bytes) europeanunion.png ROUET Jean-René, 03/27/2014 10:35 AM
ScreenShot_2014-03-26_18.00.53.png (12.3 KB) ScreenShot_2014-03-26_18.00.53.png ROUET Jean-René, 04/17/2014 03:53 PM
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 #1

Updated by ROUET Jean-René about 11 years ago

I activate the account manually, i don't see the attachment, strange

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 #3

Updated by ROUET Jean-René about 11 years ago

Hoffmann Dirk wrote:

See http://www.cta-observatory.org/pipermail/cta-support/2014-March/010220.html for details.

User Volker Beckmann tried to authenticate through CAS with CTA credentials. But he got the attached error message

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 #4

Updated by ROUET Jean-René about 11 years ago

  • Due date changed from 03/27/2014 to 04/04/2014
  • Status changed from New to Assigned

I success to see the attachment in the filesytem of redmine, so it's clear that we encounter a new running condition (a bug ?)
I will try to look at this the next week.

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 #5

Updated by ROUET Jean-René almost 11 years ago

  • Target version set to Upgrade Redmine 2.5.1
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 #6

Updated by ROUET Jean-René almost 11 years ago

  • Status changed from Assigned to Feedback

I found the bad running condition :
1. someone register to redmine manually
2. the activate task is pending (administrators has to do the job)
3. before activation, the new user try to authenticate himself by cas
4. the plugin don't activate the account automatically
5. this is a bug.

I create two new ticket : one for this bug

and one to test special characters attachments, because i don't see the attachement file in the ticket.

so, I propose to close this ticket

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 #8

Updated by Hoffmann Dirk almost 11 years ago

  • Status changed from Feedback to Closed
  • % Done changed from 0 to 100
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 #9

Updated by Hoffmann Dirk almost 11 years ago

Rouet Jean-René wrote:

I create two new ticket : one for this bug

and one to test special characters attachments, because i don't see the attachement file in the ticket.

so, I propose to close this ticket

Maybe add the two new tickets as "related tickets", in case we need to check later, if the bug is supposed to be repaired after a similar case.

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