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Feature #8645

open

ROD dashboard: only verify when closing ticket

Added by Frébault Pierre over 10 years ago. Updated about 10 years ago.

Status:
New
Priority:
High
Assigned To:
-
Category:
Dashboard
Start date:
09/26/2014
Due date:
% Done:

0%

Estimated time:
(Total: 0.00 h)
Story points-Remaining (hours)0.00 hourVelocity based estimate-

Description

Ticket link : https://ggus.eu/index.php?mode=ticket_info&ticket_id=108307

ROD dashboard: only verify when closing ticket.

Detailed Description:
Dear Dashboard Team,

When I try to close ticket (that has Solved status in GGUS), I get only Verify option (see attachment). I suppose there should be already "Reopen" option - I believe I already seen it earlier. Maybe it was removed accidentally?

Usecase: Admin solves ticket in GGUS (or dashboard), ROD wants to check it, Nagios tests are in critical state, so ROD does not only Verifies, but also should Reopen the ticket.

Cheers,
Tadeusz

Subtasks 1 (1 open — 0 closed)

Task #8107: Add Reopen step for GGUS ticketSuspended09/26/2014

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